CAREconnect

Let’s be honest— traditional HVAC service has served us well, but there’s room to evolve.

If you've ever waited a bit too long for a technician, experienced recurring issues, or wondered if your HVAC system could be more energy-efficient—you’re not alone.

Traditional HVAC maintenance agreements and service models have long focused on reliability and repair. Typically, when something breaks, you call for help and trust it’ll be fixed quickly. While this approach has worked for decades, today’s technology opens the door to even better outcomes. 

Traditional methods fall-down due to:

• Reactive Maintenance - Most issues are addressed after they occur, which can lead to unexpected downtime and urgent repair needs.
• Lack of Real-Time Visibility - Facility managers often rely on scheduled checks or tenant feedback to spot problems, which can delay resolution.
• Inefficient Resource Use - Manual inspections and trial-and-error troubleshooting can increase labour time and costs.
• Unpredictable Operating Costs - Without proactive monitoring, energy inefficiencies and surprise breakdowns can impact budgets.
• Limited Data for Decision-Making - A lack of system performance insights can make long-term optimization more challenging.
• Geographical Distance Hurts Service Efficiency - Limited responsiveness due to geographic and scheduling constraints, resulting in delayed service and reduced customer satisfaction.